1. Is my order inclusive of GST?
Yes, all the prices mentioned on our store are inclusive of the applicable Goods and Service Tax.
2 – How do I cancel my order?
You can cancel your order only if the meat or sea-food you ordered hasn’t already left our store for delivery. Rest assured, if all the conditions are met, you can cancel your order and get a refund in 5-7 business days.
4 – What if my received order is damaged or defective?
You are entitled to a refund in situations wherein you receive a wrong order, your package is damaged during transit or if the package delivered is way past its expiry date.
9 –What is the meaning of Whole Fish?
Whole Fish is referred to a fish that is gutted, cleaned and scaled by us, but is not sliced into fillets or steaks.
10 – What are Steaks?
When a fish is cut perpendicular to the spine, it is referred to as steaks. They can come in both boned and boneless form.
11 – What are Fillets?
Fillet refers to the part of a fish that is pure flesh and does not contain any bone.
12 – What are Tail-On prawns?
Tail-On prawns are prawns that are shelled, deveined and come with its head removed, but tail intact to give it a crunchier texture.
